FAQ

All the orders are dispatched from our warehouse within 2 working days or as per the delivery date mentioned by you at the time of placing the order. Most of the orders are delivered to your address within 7-8 working days from the date when the order is placed. For remote locations orders will be delivered by India Post within 8-10 working days. Delivery will be duly done as per your specified time and date. However, few products could be substantial and require minimum 10 – 15 days’ time limit for the delivery. If such be the case, we will notify you at the earliest. Our only aim is to keep you happy and fulfill your requirement at the shortest period.

Yes, we have an easy-to-use tracking system for our customers who can track the order by logging into the My Account section of our website. Once the order is shipped to your destination, we send you a tracking ID that you can use to check your shipment status from our website.

Yes, we usually process bulk or wholesale orders through our parent company JAYAMANI, which has been a dominant player in the gardening and agriculture industry since 2016. We are based in West Bengal and Orissa and cater to all major corporate houses, builders, Landscape Architects, Interior designers and many individual Customers. For Bulk order (to buy in wholesale), please feel free to get in touch with us at: info@plantone.in